About
The Northern Territory Chamber of Commerce Business Excellence and Customer Service Awards recognise individuals and businesses who keep the Territory ticking, demonstrate outstanding practice, and provide exceptional service to their customers and the community.
About the Chamber of Commerce
The Northern Territory Chamber of Commerce is a not-for-profit, non-government body, established in 1957. It is the Territory’s most significant employer association and provides an effective platform for lobbying on the issues that impact. Furthermore, they provide business and extensive services and support in industrial relations, training, employment, education and training advice, networking, and premier business events.
The chamber consists of three industry-specific Councils:
- The Manufacturers Council,
- The Maritime Industry Council,
- The International Business Council.
Each council comprises local business leaders and experts, represent members from the manufacturing industry and international business, addressing key areas and issues relevant to their sectors. You will some of these mentioned in the award categories.
2024 Award Winners
The awards ceremony highlights the importance of business excellence and positive customer engagement and encourages businesses and individuals to strive to be the best in the Territory. On December 2, The Northern Territory Chamber of Commerce announced the 2024 NT Business Excellence award winners:
OUSTANDING CUSTOMER SERVICE INDIVIDUAL
Cedrick Pacis, Desert Knowledge Australia
Desert Knowledge Australia (DKA), established in 2003, conducts arid zone research to support remote Australia's social well-being and sustainability. They aim to create education, employment, and enterprise opportunities, believing in the potential of desert communities, people, and knowledge.
OUSTANDING CUSTOMER SERVICE IN SMALL BUSINESS (joint winners)
Plaza Wellbeing Centre
Since 2017, The Plaza Well-being Centre in Alice Springs has been committed to supporting the well-being of their valued clients to help them feel and look as good as they should in beauty, body, and massage therapy services.
Gove Real Estate
Gove Real Estate is a small, local business specializing in large property portfolios and sales for residential, commercial, and industrial properties in remote East Arnhem Land. With over 15 years of experience, their property knowledge in the region allows them to deliver professional and personalized service to all clients in buying, selling, or renting.
OUSTANDING CUSTOMER SERVICE IN MEDIUM AND LARGE BUSINESS
IGA Tennant Creek
IGA is a network of over 1,300 independent family-owned businesses that sit at the heart of local communities across Australia, giving back and supporting local producers, suppliers, and charities wherever possible.
OUSTANDING CUSTOMER SERVICE IN NON FOR PROFIT
Little Mangoes Early Learning Centre
Little Mangoes Early Learning Centre fosters an inclusive, active, play-based learning environment where educators can provide positive guidance toward children’s behaviour that supports child agency. They build culturally immersive experiences so children can connect with their local community, providing care and a sense of belonging to inspire them to learn.
EXCELLENCE IN BUSINESS – SMALL BUSINESS
Yaye’s Cafe
Yaye's Café invites their families and friends to sit back and relax while enjoying a coffee or one of their delectable dishes made from quality ingredients with a South American twist. Yaye's Café's relaxed, family-friendly environment welcomes everyone to be themselves.
EXCELLENCE IN BUSINESS – MEDIUM AND LARGE BUSINESS
Airport Development Group
Airport Development Group (ADG) owns and operates airports, invests in hotels, property, and utilities, and focuses on infrastructure projects in the Top End to improve Territorians' lives. Their vision is to enhance lives through NT and Kimberley infrastructure, support Indigenous education and employment, and sustain long-term retirement savings through infrastructure investments.
EXCELLENCE IN BUSINESS – NOT FOR PROFIT
Ironbark Aboriginal Corporation
Ironbark is a leading community development provider to urban, regional, and remote communities throughout the Darwin Daly Region in the Northern Territory. Ironbark Aboriginal Corporation supports Indigenous community members to commercialize and trade authentic products and services based on Aboriginal culture, art, and experiences.
EXCELLENCE IN BUSINESS – DEFENCE INDUSTRY SUPPLY AWARD
Morton Bros Contracting
Morton Bros Contracting is a family-owned business helping Territory residential, commercial, and industrial projects with high-quality construction services since 2012. They specialize in project management, design, construction, and electrical tasks.