Business bulletin - July 2015

Customer service awards

Four Alice Springs individuals and businesses were recognised for delivering outstanding customer service at the 2015 Chamber of Commerce Northern Territory Customer Service Awards.

The winners were announced at a gala dinner, in Alice Springs on 26 June. The awards consist of three categories, individual, emerging business and business, with nominations coming from clients or customers in recognition of outstanding customer service they have received.

Congratulation to each of the winners:

  • Emerging Business Award: Alice Springs Veterinary Centre
  • Best Individual Award: Simon Jenkins
  • Best Business Award: Kennards Hire
  • Special Commendation Award: Kerry Noll, Outbush Store.

The Awards highlight the importance of customer service and provide an opportunity to recognise positive and hard working individuals and businesses for their achievements in delivering outstanding customer service in the Territory.

NT Training Awards tickets on sale

Be part of history and celebrate excellence in Vocational Education and Training at the 60th Anniversary NT Training Awards gala ball on Saturday 29 August.

The NT Training Awards recognise training excellence and achievements by Territory businesses, training organisations, apprentices, trainees, trainers and students.

Finalists are part of an elite group of ambassadors who represent the Territory’s best in vocational education and training.

This year a record 89 nominations were received across the 11 categories. Finalists include mature-age trainees and apprentices from regional and urban areas across the Territory, and from a myriad of industries including electro-technology, digital media, conservation and land management, business, baking, fitness, community services and agriculture.

The NT Training Awards are organised each year by the Department of Business with the support of valued sponsors: the Gil Court Memorial Fund, Apprentice Employment Network, ConocoPhilips, East Arnhem Regional Council, GTNT, VETnetwork Australia, Southern Cross Television, NT News, NEC, The Ichthys Project, Territory FM, Hot100, Hastings Deering and Quest Apartments Parap.

The night will be hosted by media personality, corporate presenter and MC Lochie Daddo and the package includes live entertainment, a three course meal and selected beverages.

Return to work

Changes to the Northern Territory Workers Compensation Scheme which benefits workers and employers took effect on 1 July 2015.

All businesses have an obligation to have appropriate insurance cover and participate in rehabilitation and return to work of their injured workers.

The Northern Territory Workers Compensation Scheme was reviewed in 2014 and the Northern Territory Government is implementing recommendations that will help rehabilitate and compensate injured workers. The scheme has been one of the most generous in Australia with injured workers receiving weekly payments, medical treatment and rehabilitation costs.

Amendments include a change to the definition of worker, an increased period of compensation for older workers and a five year cap on benefits for less serious injuries.

The amendments do not affect workers currently receiving workers compensation.

The name of the legislation has also changed to the Return to Work Act to emphasis the main objective, which is to rehabilitate injured workers and assist them to return to work

Employers or workers who would like to know more about the changes and the impacts on their business can contact their insurance company or broker or visit the NT WorkSafe website at

China trip

Territory businesses joined a delegation to China led the Minister for Business, Peter Styles MLA. The delegation assembled a portfolio of significant leads, genuine prospects, enquiries and valuable contacts.

The minister and the business delegation travelled to China to attend and participate in the 4th Guangzhou International Finance Expo (GZIFE) on 26 to 28 June 2015.

The Office of Asian Engagement, Trade and Investment (OAETI) worked with the Australia China Business Council NT (ACBC-NT) to coordinate the visit which included Territory businesses from the property, resource and tourism sectors.

The Northern Territory stand at the expo was co-hosted with ACBC-NT and included representation from the Department of Business’ investment attraction and migration areas, the Department of Education’s International Services Branch and Tourism NT.

The ACBC-NT also co-hosted a forum and dinner with Minister Styles prior to the exhibition, which reached more than 100 high level participants.

There were also a range of meetings with Asian businesses, organisations, private investors and government to promote increased business activity with the Northern Territory.

Businesses participating in the delegation were able to access the Trade Support Scheme which aims to build stronger trading partnerships and create new export opportunities. It provides Northern Territory based organisations with financial help to offset the costs of international marketing activities.

The scheme can offset up to 50 per cent of the costs of activities such as:

  • attendance at international expos and trade shows
  • promotional products
  • accommodation
  • freight costs
  • website development for international audiences.

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Last updated: 25 October 2018